The Shelbourne: Story, Cast and Series Facts

Story and premise

At the exclusive five star Shelbourne Hotel, the prevailing ethos is about attention to detail. Whether it's a demanding bride, an international celebrity, a head of state or the entire Irish Rugby team, the staff are trained to please with panache and a smile.

Now, for the first time, the exclusive 190 year-old Dublin institution has allowed cameras access to the front and back of house. The series captures what it takes to deliver five star service to some of the worlds most demanding clientele. Staff at all levels - including VIP managers, concierges, doormen, executive chefs, florists and cleaning staff - are followed by RTÉ cameras as they deal with crises, prepare for grand events and gear up for the arrival of celebrity guests and world leaders.

The result is an insightful, entertaining and sometimes hilarious six-part observational documentary series that reveals the skills and hard graft that go into the making of a five star luxury hotel experience.

Series details

• Title: The Shelbourne
• Format: Documentary
• Language: English
• Premiere date: 2014-07-20
• Final broadcast date listed: 2015-12-10
• Status in TVmaze: Ended
• Network listed by TVmaze: RTÉ ONE
• Network country: Ireland
• Typical episode runtime: 30 minutes
• TVMaze ID: 14241
• TVDB ID: 284516

Seasons in the TVmaze catalogue

• Season 1: premiered 2014-07-20; final listed air date 2014-08-21.
• Season 2: premiered 2015-11-05; final listed air date 2015-12-10; episode order: 6.

Source and licence

Adapted from The Shelbourne on TVmaze. The synopsis is reproduced as plain text; catalogue facts, cast and season records are selected and reformatted. This adapted text is available under CC BY-SA 4.0, following the TVmaze API licence. Network and web-channel credits identify the service listed in this source; they do not establish current streaming availability.